Privacy Policy
Welcome to Insonix ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our website, products, and services (collectively, the "Services"). Please read this policy carefully. By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information you provide
We collect information you knowingly provide — for example, when you create an account, sign up for a newsletter, contact support, or purchase a subscription. This may include your name, email address, billing details, company name, job title, and any other information you voluntarily submit.
b) Automatically collected information
When you use the Services, we automatically collect technical and usage information such as IP address, device type, operating system, browser type, pages visited, referral URLs, and cookies or similar tracking technologies.
c) Data from third parties
We may obtain information from third-party services (for example, identity verification or payment processors) and combine it with information we collect.
2. How We Use Your Information
- To provide, operate, and maintain the Services.
- To process transactions and send related information, including purchase confirmations and invoices.
- To communicate with you about products, features, offers, and updates.
- To personalize and improve the Services, content, and user experience.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Insonix.
3. Legal Bases for Processing (EEA/UK users)
If you are located in the European Economic Area (EEA) or the UK, we rely on one or more of the following legal bases to process your personal data: your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate interests (for example, to operate and improve the Services).
4. Sharing & Disclosure
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics providers).
- Affiliates and subsidiaries in order to provide the Services.
- Law enforcement, government authorities, or other third parties when required by law or to protect our rights, property, or safety.
5. Third-Party Services & Links
Our Services may use third-party analytics and advertising services (for example, Google Analytics, Stripe, Postmark, Sentry). These services may collect information about your use of the Services. We recommend reviewing the privacy policies of those third parties to understand their practices.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to provide and improve the Services. You can control cookie preferences through your browser settings and, where available, our cookie consent tool.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including for legal, tax, or accounting obligations.
8. Security
We take reasonable administrative, technical, and physical measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure — we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, update, delete, restrict, or object to our use of your personal data, and to request a copy of the personal data you have provided to us in a portable format. To exercise these rights, please contact us using the details below.
10. International Transfers
If we transfer personal data to countries outside your jurisdiction, we will protect it in accordance with this Privacy Policy and applicable law (for example, through standard contractual clauses or other safeguards).
11. Children
The Services are not intended for children under 16 (or a higher age where required by local law). We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date and, where required, obtain consent. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this policy or would like to exercise your privacy rights, please contact us at:
Insonix SoftwareEmail: info@insonix.com
Address: Insonix